I would like to give an all-star review to the owner and staff at Lightning Water Damage of Tampa Bay. Earlier this year, my neighbor had water all over her kitchen as the result of a broken kitchen pipe. Not knowing what to do, she contacted her insurance agent for help. Her insurance carrier and her agent referred her to Lightning Water Damage saying they would take care of her problem. When contacted, they immediately came out, removed the water and set up equipment to dry out her house. They were very friendly and efficient. They even assisted her in submitting her claim to her insurance company. Unfortunately, her claim was denied. When the bill arrived, she had no means from which to pay. In an attempt to help my neighbor, I contacted Scott, the owner of Lightning Water Damage and explained to him that this was an elderly lady, living alone and with a minimal income. Scott met with me at the neighbor’s home and after confirming her situation agreed to remove the outstanding bill having performed the work at no cost. The owner of Lightning Water Damage has shown that he really does care about his customers and recognizes that even though it is a business, it is not always about money. It’s about the people in his community that he cares greatly for. Thank you Scott and thank you Lightning Water Damage.

Had a ice maker line bust and spray water into the walls and under my living room floor. I called Lightning and they were out within 30 mins and got right to work and were able to salvage my brand new kitchen. I can’t speak highly enough about Scott and his team. Elliot, the technician, is very personable and has been very good with communication through this whole ordeal. He has kept me informed every step of the way and has done excellent work. I also wanna commend them on the excellent cleanup job they did after having to tear out my flooring. All in all I have to say they are definitely a 5 star company. Thank You Lightning Water Damage!!!!

Program their number in your phone! If you have any sort of disaster Lightning Water Damage should be your first call. Scott and his team were extremely quick to respond and help us through our flood. His entire team was excellent! Knowledgeable, friendly, responsive, and was there for us through our entire claim. I’ve never dealt with a more honest and moral company before. Lightning Water Damage was one of the lone bright spots in this whole disaster. Had 3-4 inches of water in every room of 2200sqft house. Scott’s team was there immediately to vacuum and dry it out. As well as set up preventive measures to stop mold from growing. Even after his part of the process, which he told us upfront was only mitigation he stayed in contact with me and made sure everything was being handled correctly through insurance and helped with any questions or issues we had through the process.

From the first time Elliott came to my home, I knew I was in good hands.This totally professional, kind young man could not do enough to make a miserable situation tolerable. He explained the process to dry out wood floors and then the concrete slab below throughout my home. He offered additional help that was more than kind and arrived everyday to check and validate the process. Then when it was over Mildred Lugo in the office worked efficiently to assist me with papers I needed regarding the completion of the job. What a great organization. I will recommend Lighting to anyone who needs help. Thank you!

After a horrible experience with another company, Lightning took over our job and provided excellent service. Their communication and workmanship was first class. I would highly recommend them.